FAQ

Questions, answered straight.

Moving your data comes first, because it is what people ask about first. If your question isn't here, ask it on the demo.

Switching to HAYLO

Can you move our data from Bullhorn, Vincere, JobAdder or our spreadsheets?

Yes, from an export. HAYLO imports candidates, contacts and companies from CSV or Excel, and a firm's master workbook for billings, contractors and targets. Most systems can export to one of those.

  • You see a preview of every row before anything is saved.
  • Import the same file twice and nothing is added twice.
  • You can undo a whole import in one go.

We do the import with you. Tell us what you have on the demo call and we will tell you exactly what comes across.

How easy is it to switch?

Your team keeps working while we move your data, from your old system and your spreadsheets. We check every figure against your own sheets, and you switch the day the numbers match. Every import can be undone.

We don't need everything. Can we hide the parts we don't use?

Yes. Every feature is included, and roles decide what each person sees: hide projects, finance or sales from the roles that don't use them, so each person's HAYLO is just their work. Everyone can also hide the KPI rings they don't track, and the celebrations, sounds and daily emails can each be switched on or off.

Can we keep our old system running while we switch?

Yes. Many teams keep the old system open for a few weeks to look things up. Because importing the same workbook again adds nothing twice, you can bring across a fresh copy just before you switch over.

Can we see it with our own data before we commit?

Ask on the demo call. We can set up a short trial workspace for your team so your team can try it on real work.

Pricing and contracts

How much does it cost?

One simple price per user, with the whole of HAYLO included: every module, Outlook, LinkedIn, Xero, Pulse and moving your data. HAYLO AI is coming soon as an optional add-on. You get your exact price on the demo, once we know your team. Prices exclude VAT.

What happens to our data if we leave?

It is your data. Reports and lists export to CSV, and everything held on a person can be exported from their record. If you decide to leave, tell us and we export your whole workspace for you.

Security and data

How do you keep our data safe?
  • Two-factor sign-in is required for every user, enforced in the database.
  • Each firm's data is walled off from every other firm's.
  • Only finance and admins see fees, rates and margins. Everyone else sees •••.
  • Deal forms need two approvals from two different people, never the sender.
  • Changes are recorded, and anything deleted can be brought back for 30 days.
  • Deactivate someone and they are signed out everywhere.
Where is our data stored, and are you UK GDPR compliant?

HAYLO gives you the tools UK GDPR asks for: export everything held on a person, set how long to keep people, and erase them, with a log of every request. Erasing is refused while someone has a live placement or contract, so nobody breaks the accounts by mistake.

Your data is held in the EU, in Ireland, on Supabase and Amazon Web Services, and HAYLO runs on Cloudflare. We take you through how it is protected before you sign.

How it works

Does it work with Outlook, LinkedIn and Xero?
  • Outlook: your real mail and calendar inside HAYLO. Read, reply and book Teams meetings as yourself. Emails and meetings with candidates and clients land on the right record and count on the KPIs by themselves. Email bodies are never stored.
  • LinkedIn: a Chrome side panel says whether someone is already in HAYLO, and adds them as a candidate or client contact in one tap, with their work history.
  • Xero: read only. Cash in, cash out, monthly profit and who owes what, checked against Xero every night. Xero data never reaches HAYLO AI.
We place contractors. Does it handle timesheets, weekly GP and commission?

Yes. Contractors out shows everyone on contract with live weekly GP, who is joining, on hold and finishing. Timesheets turn into invoices and pay. Extend a contract and you see the margin before and after as you type.

Commission is worked out from approved deal forms, including rebates, credit notes and anything to recover, and each person sees exactly what each line is waiting on.

We are a consultancy that sells projects. Does it fit us?

Yes. Projects and SOWs have milestones, risks and issues, team, files, amendments and margin. A project won in Sales arrives with its client, value, dates and owner already filled in, and each milestone goes for approval when the client accepts it, then on to finance to bill.

How much training will my team need?

Very little. Every common job takes one or two taps. Each role gets a short tour on first sign-in, every release comes with a What's new tour, and anyone can report a problem from inside HAYLO with the details attached for them.

Still got a question?

Ask it on a 30-minute demo. Your workflow, not a generic tour.